I just had my first visit to this pizza joint today which is soooo close to my house. I'd heard great things about Howie's crust so thought why not. I called and placed an order and was told it would be ready in 20 min. I arrived in 20 minutes and was greeted promptly by a nice young delivery guy ...who informed me he didn't think it was ready due to a large order that ad just come in to Lowes next door. He then asked when I was told to be there to which i replied 20 min...20 min ago...sure enough he checks the order and confirms. So he tells a gal in the back to which she replies "I don't really care right now I'm to busy with this"...I think he either knew it wasn't like there was a back office or that her voice did carry because he looked embarrassed for her when he reappeared from behind the half wall. Glad to hear I didn't matter. Oh well. I'm told it may be 20-25 more. I wait it out. During the wait I hear the 2 girls working say "okay we got to start that guys pizza..it's half sausage and half veggie...but WE ARE OUT OF TOMATOES!"
"Are you serious"
"Yes"
so...needless to say I got to wondering if my veggie side would get tomato, would they even say anything to me that they were out? would they just hope i didn't notice and skip the apology? ended up being the latter. :(
then something great happened....girl one said ..."we are slammed how come you didn't call someone to come in!"
"Because everyone is like 16 and is in school ...It's Monday!"
"Yeah....but it's Memorial day...they don't have school."
person obviously somewhat in charge of scheduling had no idea it was a national holiday...awesome!
Must say...The crust was no joke very bagel- esque(overall a pretty good pie too), and the young man racing out the door every 5 seconds to deliver pizza was the only one of the 3 with any sense of customer service or common sense....I mean I'm the customer....If your going to talk smack, or say you don't care about my order, or you don't like your coworkers....realize we can hear you from the front....whisper, wait for a break, text each other later at home. if your going to cut me some toppings....apologize at least, maybe offer me another topping?