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  • Came here on a Friday night around 8pm. We first asked how long the wait was and after we learned it was 20 minutes, we decided to wait for a table. After getting a number, I went to use their washroom and while walking through the restaurant, I noticed numerous empty tables that still had dirty dishes on them. I didn't think much of it but when we ended up waiting half an hour for our table, It was quite unimpressive seeing as how they could have freed up those tables for other parties. We were the third party in line for a table so I don't see why it took as long as it did, but I gave them the benefit of a doubt. Once seated, we sat down to wait for our server who didn't come around until 10 minutes later. We were ready to order by that time but she said she'd be back with our water before she takes our orders. She comes back 10 minutes later with one water pitcher and takes our order and leaves. It was then we noticed we didn't get any cups. After tracking her down (which took another few minutes), she comes back with our cups and comes back with a starter salad that somebody had ordered. After leaving, we realized the table had no utensils. Once again, had to track her down and this time, it took another 10 minutes for the utensils to arrive. During the wait, we flagged down other servers AND we saw our own server taking orders from other tables and cashing people out. This was frustrating so we just took the opportunity to eat the croutons with our fingers haha. After receiving our utensils, the food itself took 30 minutes (yes, I timed it) to get to us. I ordered a chicken pesto penne and I wish I took a picture of it but I was too hungry to care anymore. The pasta was greasy and oily and there was a little puddle of oil on the bottom of my plate. I didn't end up finishing it. It was my first time at pickle barrel so I can't comment on their other dishes, but I wasn't impressed with the service or the dish I ordered. I understand that it was a Friday night and they may have been understaffed, but our server just didn't know how to multitask to be efficient. I might give this place another try as a last resort one day and hopefully, I can have a better experience.
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