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  • I work within a mile of this location and have ordered delivery many times. Every time I order food from this location something goes wrong. I've had to wait longer than expected, gotten someone else's food, had chips missing, etc. However, my most recent interaction with this location is what made Jimmy Johns lose yet another customer. I ordered my food well before my break at work knowing that this location takes longer to deliver. It took an hour and a half to arrive! I find this unacceptable. Upon waiting, I called the location to see what was taking so long. The girl who answered the phone let me know it was on its way and hung up. She did not apologize, nor did she even ask for my name or order number. Terrible customer service. To top it off, when I finally received my sandwich, there was loose change thrown in the bottom of the delivery bag. This both disgusted and confused me, causing me to trash my food all together. Also, the corporate comment page on the Jimmy Johns website doesn't work, so there's no way to notify them of the horrible service (unless you're posting on here).
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