rev:text
| - I like Wendy's and I think their food is generally better than the bunch, but this location is BAAAAD. Don't get me wrong, the employees are friendly and try to be helpful, but there are two large problems with this location; the employees lack training and 50% of my orders come out wrong.
Wendy's mails coupons to my home, and often this location hands out coupons with orders, but EVERY time I went to use a coupon at this location, they have no idea how to enter it. They almost always say their don't have the button on their cash register for it, but I have to believe its poor training, or a complete lack of any training.
Second, at least 50% of the time, the order I get is wrong. At the drivethru I'm almost always missing at least one item which I don't discover until I get home. In the store, items are wrong as well. Again, lack of any training seems to be the problem, and a high employee turnover at this location also seems like a problem.
|