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| - This location of Logan's is absolutely horrendous. I have come here with my roommate twice, and both times there have been issues. The first time that we came, we arrived on a weeknight when it wasn't crowded at all. There were many booths open and cleaned, so there was a lot of seating to choose from. The host that was there did not even bother to greet us. He just grabbed two menus and started walking, so we followed behind. Okay... It gets worse though. Since we were not asked initially whether or not we wanted a booth or a table (as I stated before, there were many open ones) I asked very politely if we could sit at a nearby booth. Instead of responding, this host had the fucking nerve to ROLL HIS EYES and sigh loudly like we were some type of pain-in-the-ass to him - all over a very small and simple request. As soon as that happened, we turned right around and left the place. That experience alone wa s beyond appalling.
Our second time there, which we still were on edge about because of what happened the last time, proved to be another bad one for the books. Our server was very spacey and had each one of us repeat our orders at least 4 times. He acted very peculiar and took off with our menus without really saying anything to us or bothering to check up on us when we finally did get our meals, which was 45 minutes later. We came on a quiet night during the week again, so there were only two other tables that were occupied at the time. Both of our orders were messed up and had to be remade several times. Undercooked and rotten steak. Not to mention, we didn't even get the meals comped, so I just had it replaced with some chicken fingers (it's a miracle at this point that those weren't messed up either).
We have gone to the other Logan's location in Gilbert at San Tan Village and have never had a bad experience. If you are going to Logan's, I would recommend going to that location instead. Stay the hell away from this Riverview location!!!
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