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  • Nagoya, where do I start? This restaurant has been around for at least 17 years - I WAS a customer of 15 years until this Fall. They started off at Bayview & 16th and then they opened the location on Kennedy. It was the same owners running both locations. They ended up selling the other location and focused on the Kennedy Road location. 1 year ago, I would've given this restaurant 4 or maybe even 5 stars - based on freshness, service, portions etc. However, it is now owned by new owners and it was quite clear the last 2 times I was there that the owners had changed & confirmed once we asked. Portions are smaller, service is SO slow, they even forget to bring items to the table, or only do once they see you've finished what you're currently eating. Some recipes are the same, but some have changed and don't quite taste the same. I was really disappointed on my last visit, half of what we ordered hadn't even been brought to our table and it was impossible to get a server to come by even for drinks or napkins let alone our food. I wasn't happy with the way the sushi was made or any of the maki rolls. One thing they were known for was their sushi & rolls - perfectly done, right amount of fish to rice ratio. Not the case anymore. Someone pointed out that they charge a service charge/gratuity - IT IS clearly printed on the menu - it's always been there. I find it hard to believe that other customers said they weren't charge - maybe none of you actually read the menu. Almost all AYCE or buffet restaurants charge a service charge or include gratuity.
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