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  • Worst maid service ever! I wasn't able to be there to let them in, so a friend let them in. But, I arrived a few hours later to find one of the maids talking on her phone as she was mopping. This was a move out clean, so there wasn't any furniture left. They had finished the upstairs so I went to inspect. None of the door trims had been touched, one medicine cabinet also not cleaned. Large amounts of dust and pet hair still visible. And, they missed one whole bedroom. I had French doors on the bedroom and when I opened the door that was rarely used and showed the maid the dust pile she had missed, she took her rag and and wiped it into the carpet making a dark spot rather than vacuuming it up? When I asked about the horrible vacuuming job, she proceeded to explain to me the best she could, that her vacuum was broken and they didn't have attachments to get into corners. Neither of the maids spoke English so it was very difficult to communicate with them about anything. I tried calling the main office but could not get a hold of anyone. Then they tried to charge me extra for them staying longer which was never discussed prior. I had a coupon for a deep clean up to 3500sq ft. The maids finally got a hold of someone in charge and I sent them photos of the horrible job they had done. They said someone would review the pictures and get back to me. It's now been 5 days and I haven't heard from anyone. I finally just told the maids to leave and I finished cleaning myself!
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