I tend to like einsteins a lot though this was my first time to this location which seemed to be ran entirely different. I ordered the veggie sandwich with hummus 6.99 and added turkey slices $2.50. My friend ordered the asparagus, mushroom and egg white bagel 4.99. Setup was weird for ordering we had to pretty much back track after ordering to another station to pay our order. Staff did not seem happy to work here.. Also seems unprofessional. We were instructed that our food would arrive to our table so we took a seat. It was mediocre up u too this point..... When the order arrived we were told we may grab our chips from the chip station since our sandwiches came with chips. The employee directed us to the chip station. We grabbed chips and then returned to our table to eat. At which point I realized the extra $3.00 I paid to add turkey on my sandwich (which is outrageous) wasn't added to the sandwich. I walked up to have the fix the order. I waited while other customers were helped before me. Hmmm.. Instead of remaking the sandwich he took the sandwich from my hands and put two slices of turkey on it (for $3.00) um okay. Upon returning to my table a secondary employee was confronting my friend because apparently her sandwich did not come with chips. How rude to speak so loudly where other customers were looking. As if we could care less about the $1.00 chips. Just a reminder we were instructed to grab chips... Unknown to us that her meal didn't come with them. We paid for the chips since she opened them already. We will not be coming back here. Get your $h1t together!!!!!!!