I stayed away from this chain for years, but after a business trip forced me into their doors multiple nights, I gave my home location another chance.
The food is predictable but getting more adventurous over the years, and the korean tacos are pretty exotic. I try not to eat here without looking at the nutritional information in advance; the one time I didn't, I ate half an appetizer (loaded baked potatoes) and a salad and found out that was 2100 calories. There were also pretty substantial delays in service. My other half dozen visits have had excellent service and well prepared food. Maybe the staff wasn't at its best because they were here on New Year's Eve?
Though I seldom use it, they have a very nice drink list, especially if you're a fan of tequila. It's also one of the few restaurants I know that offers reward points for eating there. All in all, I choose to go here for a standard night out with people who can't agree on what they want to eat.