the only reason i didnt give 5 stars was due to the amount they offered me and my wife for some items we thought were worth more. we kept said items. but i will say that as far as buying this is the best pawn shop we have came across. rey is a great sales associate , hes always helpful when we come in even though half the time were window shopping and dont always buy something. he never makes us feel like hes agitated or rushy like some other places have. and the manager randy is also great to deal with. we are mostly shoppers not sellers but the shopping experience here is awesome. i love how you get one year to upgrade. little by little we kept upgrading jewelry and now we have a nice little collection :) highly recommend this place especially for shopping purposes .