| rev:text
| - We have been residents with Pillar since June 2012. We have been outstanding residents, we have never been late on our rent. We signed up 3 years ago to take on their courtesy patrol, which entailed us locking the pool at 10pm, and responding to the answering service in the middle of the night with noise complaints, trespassing, etc. We put our time and dedication into ensuring the property was clean safe and maintained. It was brought to our attention by leaving a note on our door that the courtesy patrol position would be expiring in 30 days, which is fine, but in return our rent would be back to the Market price and the company was only giving us 30 days notice, but requiring us to give them a 60 days notice to move out which mind you was not in the paperwork when signing on to do the courtesy patrol. It states that you were no longer on a lease you were from the start date of courtesy patrol on a month to month lease, but yet you are forcing us to give a 60 days notice wether we choose to stay or not!? Now you tell me how that is fair. We understand that it had to expire but we would have expected their corporate office to give the same courtesy we were required of 60 days, but instead they are forcing us to pay a full months market rent here whether we stay or go. My husband and I are completely besides ourselves and we feel very used and unappreciated. We are deciding to move and because of the way it was handled or not handled, we will basically be paying 3 months worth of rent in a 30 day period because of moving costs, deposits, etc. I will never give any of my friends and or family Pillar at Bella Vista as a recommendation as to a place to rent. This property compared to others I have seen has been poorly taken care of, they don't offer you a paint touch up or upgrades that newer rentees are afforded, even after x amount of time renting with them. Pillar hasn't done any renovating since we have been here other than painting the garages and doors. I have viewed much older properties that are like night and day compared to Pillar at Bella Vista and for the price that they are renting for the amenities, the grounds, and the over all Customer service should be top of the line. The company also does not follow it's own guidelines regarding pets. There are numerous breeds which are on the restricted list that live here. Over the years we have even given pictures of said animals to management and nothing was ever done. Numerous work orders were put in where we had to lock our dogs up, and they were told specific days that the orders needed to be completed but the work orders were never done. When we questioned management on it their response was "oh I'm sorry we forgot to write it down". So our dogs were locked up all day for no reason and that's your excuse? I'm sorry but that's unacceptable. This happened on multiple occasions too. This place is so poorly managed it's a joke. Huge disappointment, will never live in another Pillar Community again.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)