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  • My A/C broke just before it really started to cool down last year. I panicked a bit and called the first company that had decent google reviews, Christian Brothers. We scheduled a time for them to come out and take a look, which they were on time for. I do have to give them credit for being friendly, but in hindsight I think friendly may be a prerequisite for being scammed. They identified the correct problem (as verified by two other companies I called), and wrote up a quote for just over $3500. Even though I called essentially the first company to show up on google, I did do a miniscule amount of research about A/C replacement and repair here in the valley. The research I did suggested the average A/C replacement cost would be somewhere around 5k, so $3500 seemed a smidgen high for the repair job. Oh and $3500 was their "basic" service. Their "platinum plan" for the same repair job plus some extra work came out to over $4100. Having been told in the past that my current A/C was undersized, I also inquired as to the cost of a new system. The technician said he wasn't qualified to do that and we scheduled someone else to come out later that day to quote a replacement A/C. This new person came out a few hours later, did absolutely no looking around, and sat down with me with quotes in hand. This time the total was $10,000. So needless to say I called another company (Hayes), who came out and quoted around $675 to repair, 5k for a new system, and actually took the time to go over my duct work and look the place over before offering options. I ended up going with a third company, Accutemp, who quoted $635 to repair and did not recommend replacement due to my small duct work and the current unit being only 5 years old. Bottom line, just in case it isn't clear, is I feel like Christian Brothers is a complete scam and recommend avoiding them until they can demonstrate what I would consider better ethics.
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