We have been using Mail Link for over 13 years. We are full time RVers. In the those nearly 14 years we have not had any errors in shipping. We call or email Mail Link and tell them where we want our mail/packages sent and just like clockwork the mail arrives. On several occasions we have required special handling of packages or important mail. We've even once required them to open, scan and email an important piece of information. Each time it has worked flawlessly.