I think I might be a bit forgiving in the star rating here since the kids have fun despite all the issues.
Right off we stood in line for ages! They were under staffed and it was her first time on the cash register. The manager should have been backing her up. Then she messed up our transaction. Ugh!
Shortly after Chucky comes out to dance with the kids and his nose is falling off! It was pretty disturbing.
As usual too many games malfunction taking your tokens.
The pizza is a gets as you'd expect and the over priced salad bar is not really work paying for.
At the end of the evening the ticket eater that counts your tickets want working. All three weren't working correctly. It was very frustrating!
This place is in serious need of better management.
If you are there till closing make sure to get your tickets counted quick because the machines shit down while your trying to finish up.
The kids do not know how over priced it is nor any of this other issues and they had a great time. But we are the ones that endure, pay and drive them there so...
Not a great location but u don't know if a better one to suggest either. :-/