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  • For years I have bought used high end cars that I could not ever afford to purchase new. I have a dealer that watches for bargains. I only get a new used car about every 10 years. So last spring I get a call, that a 2003 Lexus 430 SC with 30,000 miles was available. I was overdue for a trade, and in my advancing years wanted a hard top convertible, actually I had grown a bit weary of having to repair the ragtop of my BMW 325. Since CleanTown USA opened, I've taken my cars there. The staff has always been attentive, managers were thoughtful and sincerely wanted to know if the cleaning had been done well. No one ever hesitated to go back over an area to spiff it up if it had been missed. I took the Lexus there yesterday. Had the deluxe wash and interior cleaning. I got into the car and came home. Every few days I carefully wipe the road dust off the car. When I came home yesterday, I did a quick wipe to admire the clean car, before the next rain. "Ahhh!, there is something all over 1/2 of the trunk. It looks like a chemical that changed the surface of the paint!" I garage my car at home and work. I could only think something had happened at the car wash, otherwise I would have surely seen this heartbreaking change in the appearance of a car immaculately kept. I called CleanTown. Without hesitation the said to bring it out. I was met by Ryan and Dan, two of the managers. They diagnosed the change due to drippings through concrete in work's parking garage {Shadyside Hospital]. They told me of several products that might help, and the risks to using some of them. Then they took the time to try a number of products to restore the disfigured paint, the first two efforts didn't due to well. Ryan said he thought he knew just what to use that would be safe. He retrieved a squeeze bottle from the wash area and went to work. Wow! The chemical reaction on the clear coat was gone! He kindly finished clearing every splatter, waxed the area and sent me on my way, very relieved! I will be back of course, and this spring I will have Ryan's crew due restoration on the finish of the whole car. I promise you that this isn't an advertisement, just a happy, evermore loyal CleanTown fan. Thanks so much guys! Lee
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