**this has nothing to do with Brittanie the hair stylist she deserves 10 stars**
The drop in score has to do with false advertising via Groupon. Unfortunately, as of late I am unable to pay the full price of getting my hair done as well as providing a generous tip which is important to me, so I took to Groupon to save some money and saw Smokin hot was offering a deal on highlights/cut etc. I read the "Things you should know" listed beneath the Groupon for extra measure and even inquired to make double sure the info provided was accurate. I will attach photos, I thought it was incredibly rude they did not even respond to me when the message was read via Facebook and I upon looking today they failed to update the false advertisement. Yes times are rough right now but I had gone there many times while I previously lived in Nevada and was a loyal customer, I even brought my mom to this salon when she was in town. however after this experience I've decided to take my business elsewhere not because of their quality of work which is excellent but rather the failure to update inaccurate information, lack of response, and the feeling as though offering a haircut at a the original price is more important to this business than a customer's loyalty. Mind you I had moved away from Las Vegas for awhile **the last I visited Smokin Hot Hair was sometime in February 2016** which had they bothered to check their records they would have acknowledged it's been OVER A YEAR since I was a client. Please see attached photos.
Brittanie is literally the most amazing hairdresser I've ever had. I'm so sad I no longer live in Las Vegas and that I didn't get the chance to say goodbye to her. She ALWAYS took her time with me and made sure I left that salon feeling like a million bucks. She's literally one of the sweetest girls I ever met and by my third or fourth time getting my hair done by her I felt like I was getting a makeover by a great friend. I remember I was going to meet my long distance boyfriend in VA Beach one week and wanted to look good, she promptly fitted me in for an appointment on such short notice. She's so personable and yet remains completely professional and takes great pride in her work. She seriously is an artist and total perfectionist. In all honesty buying a groupon to her salon was one of the best purchases I've ever made. She's a rockstar. When I go out to visit friends and family in Vegas I will most definitely make an appointment with her again. I'm not sure if her Groupon is still available but if it is.. Anyone reading this GO BUY IT!!!