Recently I was forced into having to look for a new car because of an accident and my car was totaled. When I walked into the dealership a fellow guided me to talk to a female sales associate. During our 5 minute conversation she called me honey, sweetie so many times I lost count! Telling me how great she was and they work with other dealers and that they bought out the Kelly dealership. Someone should send her to sales and customer service classes 101. Every time she called me honey, sweetie it was a slap in the face of disrespect. Needless to say I didn't buy my car there but did buy a 2015 Town & Country that I love. She should get rid of her ego and remember who has the dollars to spend. I won't be back.