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  • I've given this place more than enough chances. I've been going here at least monthly for the past 3 years. IT IS DIRTY. Sure, it is one of the nicer, more spacious, airy pho restaurants but it is just gross. I can only compare it to a swimsuit model... with a bad case of gonorrhea. Here was my experience today: Walked in, observed 3 occupied tables. Waitress (middle aged lady with glasses who's been working there for quite awhile) looks up at me from behind the counter and proceeds to look back down and continue whatever she was doing. FINE. I seat myself and fill out my meal order paper thingy. I wait patiently for about 10 minutes for her to come over and retrieve my order. By this time, there is only an elderly couple, myself, and a lady with a baby stroller left in the dining room. **I ordered a medium bowl of Pho and veg spring rolls. The pho comes in under 5 minutes. It is the most oily bowl of Pho I've ever had. For the record, I've had ALOT of Pho in my life thus far. I try my best to eat it but every bite leaves a film of oil in my mouth that I need to wash down with tea. My spring rolls come. As another reviewer said, they are most definitely made in old oil. HERE'S THE FUN PART... The waitress puts down a small bowl of sauce to dip the spring rolls in... THERE'S A SMALL, DEAD COCKROACK FLOATING IN IT. I call the waitress over to alert her. She comes over and I point at the bowl beginning to tell her about the roach. She says "OKAY, OKAY, OKAY" snatches up the bowl and brings me a new one, sans cockroach. She walks away quickly and I'm sitting there seriously stunned. Now, the lady with the baby calls the waitress over and says she needs somewhere to change her child. The same IDIOT waitress brings her to the very front of the restaurant and tells her to change her baby on the set of waiting chairs. No COVER on the chairs, in the dining room, while customers are eating. I sit and wait for the lady with the baby to finish up poop duty in the waiting area and go up to pay my bill. I WANT OUT... IMMEDIATELY. When I reach the counter a younger male server sees me and continues to use his smartphone. Fine, I reach over the counter, retrieve my bill, pay it, and leave. I hope they enjoy the $0.24 tip or whatever it was because I'm NEVER eating there again.
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