I got my husband a shave here for Christmas and he LOVED it! Firstnof all we called last minute, and the lovely Yon helped us get in rather quickly for the royal shave. My husband person was named Soon Lee ( forgive me if that's not right), he said she was quiet and very precise and he actually was so relaxed that he fell asleep. He ended up buying product, but not because they were pushy but he liked it all very much. Can't wait to come back and spoil him some more.