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  • Came here for weekend trip from June 23-25. I got the double panoramic view suite room 5540 for $1262.26. Customer Service 4.9/5 Good service. Some staff could be more friendlier in responses. Resort Location 4.5/5 No in the middle of the strip but it is on the strip, and I don't mind walking to the other resorts. It was just the extreme heat that made it difficult to walk to the other resorts. Room Quality 4.75/5 The view from my room was great. It was a nice view. The room feels and looks very modern with high tech electronics. There was a small tear on the wall paper next to the bathroom TV, but that was negligible. The tiles on the shower floor however felt like they were installed unevenly because I can feel the corner bumps. I do wish there was a refrigerator that came standard, but you have to request that. The refrigerator already in the room was a small pantry of drinks that you have to pay for. Room Functionality 4.5/5 A central control tablet next to my bed controls the lights, AC, curtains, and works perfectly. The walls switches illuminate when no lights are turned on witch was nice so I didn't have to search for them when it was dark. The power outlets next to my bed initially worked but in the morning when I woke up it wasn't charging any of my devices. I had to use the power outlets on the desk and that got the job done. Everything else was working fine. Room Cleanliness 2/5 Overall very clean. The toilet seat I can see stains. I don't know if it was the effect of the cleaning product housekeeping uses, or a leftover from the previous guest. On the second night there appears to be blood drops on one of my pillows. It is a good thing there were extra pillows to uses of I didn't have to sleep without one. The shower head had a lot of calcium buildup on it. Room Comfort 5/5 Probably the most comfortable bed I have ever slept on. The AC always kept the room a cool temperature. Floor Amenities: NA I was expecting the ice room to have vending machines because I wanted to get some bottles of soda, but weren't any. As I stated in the Room Functionality section of my review there are drinks available to purchase in the room's refrigerator but I didn't want to pay a $25 restocking fee. Overall 4/5 Not as great as I wanted it to be for the price I paid, but overall I enjoyed my stay here.
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