I bought my Challenger two years ago. Last year I brought it in for service because I was having a hard time shifting into second. Randy and his team had my car for 7 weeks and could not figure out what was wrong with it. Another year in and the problem persists, but is now popping out of second gear while I am driving. I bring it once again to Randy. $890 for a tune up and they want an additional $1800 for what he has now been able to determine (in a matter of hours) that the clutch needs to be replaced. Something that would have been covered under warranty the first time I brought it in but is now no longer covered. How convenient. I decide to take my car somewhere else, drop the $890 on the counter and wait for my car to be pulled up. They didn't even bother to wash it. This isn't the last they have heard of me.