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  • The staff here saved my dogs life. I am BEYOND grateful. I have been here 4 times, and if I have to, I will be back again. The level of care they provide to each and every animal is unmatched. While my dog was a patient of this hospital, on level 3 ICU, and had to have emergency surgery to remove a foreign body from her intestines, I called them literally every 3 hours unless I was sleeping. Every time I spoke with someone, and they let me know how Vicki was doing, and anything new that there was to report. I could not be happier with the care my dog received while she was there. While I was in the waiting room on my last visit, I experienced something I am sure the staff is used to, but it made me so angry that I feel it needs to be addressed. Side note - THANK YOU, to the staff at BluePearl for being the awesome people that you are, while still dealing with extremely rude people. They had 2 critical patients back in the treatment area and a woman had just walked in whose dog had just died. The waiting room was a mad house. The woman sitting next to me was rude, inconsiderate, and down right mean. She spoke very loudly, and stated that she did not care about anyone else's animals, she only cared about her own. She wanted to know why after 2 hours they did not have blood test results, when the blood was taken before the critical patients arrived. She was upset the doctor could not speak with her directly because the doctor was busy with a critical patient. She was upset that the waiting room was "uncomfortable". Having been one of the people who has brought in a critical animal who needed immediate attention, I want this to be heard: THIS IS AN EMERGENCY CLINIC. CRITICAL PATIENTS ARE HIGHER PRIORITY. BEING RUDE, AND DISRESPECTFUL DOES NOT HELP ANYONE. THEY ARE LITERALLY DOING EVERYTHING THEY CAN TO HANDLE THE CASES THAT WALK IN THE DOOR. YOU MAY HAVE TO WAIT BUT YOU WILL RECEIVE THE SAME CARE THAT EVERYONE ELSE RECEIVES. THEY ARE SAVING LIVES. GIVE THEM A BREAK. I will be forever grateful to the staff here. The stress they have to deal with is insane, and they handled it SO WELL. You cannot put a price on the services these people provide. So THANK YOU, BLUEPEARL, for being there whenever I have needed you, and for being there for some many other animals who have needed you. THANK YOU FOR EVERYTHING YOU DO EVERY DAY ALL DAY AND ALL NIGHT. And THANK YOU, for saving my dogs life. YOU ARE AMAZING!!!
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