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  • I was very disappointed in my experience at Giadas! I mean, it's Giadas, so I was expecting a lot! It being on the Las Vegas Strip and a bit more pricey, I was expecting TOP NOTCH service! Didn't really get the best customer service. Our waiter seemed like we were a nuisance to be served right from the start! I mean, we didn't even look at the food menu, he asked what we wanted to drink and I said tap water and from then on, the experience went downhill. I was a bit insulted....I don't go to a restaurant like Giadas to drink....I go to EAT the food she makes! Well after we looked at the menu, asked our questions we had on how certain dishes were prepared, I began to order. I ordered two appetizers and a main entree for myself and my friend ordered an appetizer and main entree. When we were done, I saw that the expression on our waiter was more attentive, seeing that we were spending our money on food instead of the alcohol. But really? One should not base their service on how much a customer is willing to spend, but that's how I felt we were being treated. Another thing was the waiter that served us was terrible in explaining how dishes were prepared. I ordered the Lobster arancino after asking how it was prepared. The waiter did not state it was "deep fried" and instead said "pan-fried" now there's a difference between the two....well let's just say, the fried rice balls were MUCH better at Macaroni Grill. I was however, thoroughly impressed with the Lemon Spaghetti, Giada's signature dish. Now if it wasn't for that this, I would be giving it 0-1 stars....but because of the lemon spaghetti, I may actually decide to go there again JUST for that one dish. Forget about dessert, it just sits out on a car in the restaurant UNCOVERED, becoming dried up in the LOW HUMIDITY of Las Vegas....terrible idea! What they should do is have a cart for decor purposes only, and use only that, have the customer's order and prepare it fresh in the back kitchen. I mean cmon, for the price you're paying, customers should at least get some freshly made desserts to end their meal! Well that's my rant...and I RARELY give negative reviews....just did not have a good experience here.
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