I bought a great lamp shade for a vintage lamp here. Yes, it WAS an outlet store. Yes, I got a great deal, however they only had 1 shade. I special ordered the second shade in April. Today's date is July 3 and almost $100 I prepaid. The store is closing or closed today. Still no special order shade so I went to their Summerlien location with hopes to find 2 shades. I don't know if I went at the wrong time but the customer service was horrible. They are either understaffed Or have incompetent sales associates. The sales woman tried to sell me a new lamp - I have a vintage lamp, why would I want to spend the $ and defeat the purpose. I was fed up, bought a shade and not happy with it. Is it really difficult to buy a lamp shade?