I would have given NAM 1 star however I have frequented it multiple times and normally it is quite good. This past time I visited (it is just down the street from my place) was terrible. I had the beef pho. The broth which is generally a good consistency was brutal. It was essentially slightly brown water. I can confidently say that because I watched them water down the broth. Also, the beef could barely cook in the broth because it was lukewarm. For a pho place, it is quite expensive and therefore i expect to get good quality food each time. This past time was a complete disappointment and I will likely look elsewhere for pho downtown.