I live one mile from here & was so excited when it opened. I have been there about a dozen times. I LOVE the sandwiches. The service is lousy! They need to get their act together or they won't last long. EVERY time I have been there, they get something wrong. The last several times I have ordered a Mini #8 Club. Each time when I go to pay, they have given me the Regular. When I tell them that I ordered the Mini, they change the ticket & charge me for the Mini. They are loosing money every time. Today they forgot to put the bacon on the club. Fortunately I caught it before I left the building. The lady in front of me had already paid & the guy tried to charge her again. The guy behind me ordered wheat bread & got white. They gave me a regular AGAIN today, when I had ordered a Mini. I don't know if this is some scam they are running to increase their income.........a lot of people may not even notice that they gave them a regular & just pay the higher price & go on. I think I'm going to see what the Attorney General's office says about this. Come on guys, this is not rocket science, it's subs!