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  • I believe in giving places more than one chance. But I have been to this location at least a half dozen times now...and if anything, it's gotten worse. The food is fine, but the service takes a ridiculously long time, every time. This particular Panera appears to be chronically (and dangerously) understaffed. Tonight, I went in and ordered a simple salad. I ended up waiting about 20 minutes, even though it was a very slow Monday night. Most of the time, there was only one person working on the line assembling food. My cashier also left abruptly while I was waiting for my receipt, and then informed me that I didn't need one when she finally came back. Um, okay? My visit tonight ended, once again, with an apology for the "long wait." I appreciate it, but every visit seems to result in a long wait. This location needs to sort out some serious efficiency issues before I'll be returning.
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