I've always loved Red Robin. So I was very surprised when I saw that the location we went to only got three stars. Well we went and now I understand why it got three stars. The food was consistently good, however the wait staff needed some work. They lost our drinks, who does that? Then once we finally placed our order the burgers were hot the fries were cold. The kiosk that they want you to use to check out with didn't work apparently on several of the tables, so we had to wait for our waitress to find the time to come back to us. It wasn't really that busy it was a Thursday night. All in all, food good service not so much. If you go there don't be in a hurry.