I've been a somewhat regular customer here since they opened, even though the Lee's up the street has:
* Better prices
* Better hours
* A better selection
* Friendlier staff
So why even shop here in the first place? Location. Much easier for me stop here on the way home from work, and I like the idea of supporting the "small guy" when I can.
However, I'm now done with this place. Why? Tonight I was practically hustled out of there because they wanted to close 5 minutes early. I wasn't going to keep them past closing time, but whatever. The place was empty - you should have locked the doors if you so badly wanted to close up early.
The $35-$50 I spend here per month will now go to Lee's. Maybe not a huge amount in the grand scheme - but also a really shitty trade for only an extra 5 minutes. Hope it was worth it.