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| - I have rented from Fox no less than 10 times and will continue to rent from them, you just have to know these things going into your rental. It will save you a lot of stress or surprise:
1) They are not at the consolidated rental facility with all the other car companies. This means that when you get off the rental car shuttle bus, you need to transfer to an "off-site" shuttle bus that takes you to Fox. An extra step that you need to take into account, especially if you have a lot of luggage, a bunch of kids, and need to consider when going BACK to the airport. But this extra step is totally worth the super discounted rates.
2) It's a relatively small outfit, so if a bunch of people are renting from them at the same time that you are, expect a line when picking up your rental. Yes, the line can be long. If they hired more employees to move the line along faster, then their discounted rates would start to rise. I'll wait in order to pay a lot less, thankyouverymuch.
3) They're still salesmen. They are going to try to upgrade you, try to tack on the fuel option, try to give you a GPS, try like hell to get you insurance coverage, etc etc. Kindly decline all. Repeatedly. There is a gas station on the corner of the facility, so opt to fill it up yourself. You don't need a GPS, you have a smart phone. You don't need the insurance as long as A) your personal car insurance covers you or B) your credit card covers you or C) you're feeling risky. I have both A and B, so I'm getting out the door for the price that I reserved.
4) They'll charge you for damage, so do yourself a favor and inspect the vehicle. Take five minutes out of your trip to walk around the vehicle and note anything you see on the sheet. Don't get duped by the whole "this damage wasn't noted before you left so we're going to charge you" scheme. We're smarter than that, people.
If it weren't for my last trip, I would have rated Fox a FULL five stars. However, they didn't have the vehicle I had reserved so I was told to "take anything from that row". However, the first vehicle we grabbed ended up needing an oil change so they didn't let us out the gate. The second vehicle didn't belong in the row, so they didn't let us out the gate. The third vehicle was acceptable, but by this point we had lugged our luggage in and out of three vehicles and lost 30 minutes of our night. But it was a small hiccup to an otherwise awesome trip.
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