The one star is given to the front staff. They were kind and helpful as they could be.
When taken back into the room,tech enters and starts talking. I politely stop him and ask him his name. Vet enters short while after and doesn't introduce herself. She says she needs to take my dogs in back for their wellness exam and she doesn't return to give me feedback. However the tech returns with an itemized bill for bloodwork, no thank you! The wrong dogs name is on their paperwork and he says something along the lines that it's late and the vet is rushing...and then tried to back pedal the comment. Yes I do know its 7pm on Saturday night..but you take appointments that late so do quality work. My whole purpose going was for chipping and wellness exam...bad experience...will not return!