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About: http://data.yelp.com/Review/id/l9TD2R7OzwVldySOwUsKoQ Goto Sponge NotDistinct Permalink

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Attributes	Values
type	rev:Review
dateCreated	2014-10-21 00:00:00 (xsd:dateTime)
itemReviewed	Deluca's Place In the Park
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I had my wedding at Deluca's Place in the Park on October 4th. The first time I came to Deluca's I was given a tour of the property and shown two ballroom's and an outdoor pavilion that I immediately fell in love with. I was a bit concerned about having an outdoor reception in October, BUT I was reassured that they were the only pavilion in North East Ohio that is open year round because they have outdoor heaters and the pavilion sides come down. One week before my wedding the office staff called me to ask if I was considering renting heaters since the weekend was forecasting cooler temperatures. Considering the size of the pavilion I opted to have four heaters, however Deluca's office staff insisted that we only needed two. October 4th came and it was 48 degrees that night. All of my wedding guests were complaining that it was cold. Before my wedding party and I arrived my father and father in law went and asked the manager on duty if we could put the sides down. They refused to put the sides down because the manager didn't believe that his kitchen staff should have to lift the sides every time they came and went. So, my dad asked for the extra two heaters that I had initially requested, BUT we were informed that Deluca's does not own any of those heaters. They just rent them out. The more guests that left, the more my dad and father in law pressured the manager to put the sides down. He finally snapped saying "YOU CHOSE TO HAVE A WEDDING IN OCTOBER. WHAT DO YOU WANT ME TO DO?". Why is their pavilion open year round if they don't own the heaters that they advertise? On top of it freezing during my reception; the waiters were doing shots with the alcohol that my family had paid for. This was so disappointing I can only hope that no one else has their reception or any other event here. The lack of customer service and professionalism was disgusting. DO NOT WASTE YOUR MONEY HERE.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Cassandra

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