I've been going here since I was in high school. The food itself is the best in Charlotte for a proverbial hole in the wall restaurant. Food taste great, it's reasonably priced, and you get it quickly. If you're newcomer I would recommend either the Monterey chicken wrap or the Jaco pork wrap. The best sides are smoked pasta salad, mashed sweet potatoes, or any of the casseroles.
Would help to have the dining room tables cleared quicker and the tables need to be cleaner.