Super easy. Online reservation, email confirmation, text message reminder. Our driver was 5 minutes early, polite, helpful and I have confident in his driving. Great way to begin our vacation!
Shortly after landing, I accessed their website on my iphone, but at about the same time, I received a text with clear instructions regarding what we should do next to get our shuttle ride home. It took about 15 minutes for our ride to show up. The ride home was smooth and as uneventful as we hoped.