I had a very negative experience with an unreputable restoration company earlier this year. Fortunately I was referred to Pinnacle Restoration for a recent issue that I had requiring restoration work. I was in regular communication with Jeff relating to the work that needed to be done. He explained all of the pricing to me, what could be expected, best or worse case scenario, and was very reasonable in his pricing. I highly recommend this company to anyone that has the need for a restoration company.