Cleveland Clinic suggests you stay at this hotel....not a great idea if you need to come to cleveland. Between the dirty rooms and the rudeness of the staff you might as well stay in a parking lot. On top of the fact I wouldn't stay at this hotel if you paid me, I was notified by my bank that they took a charge out on my card, when I wasn't even in cleveland....Turns out that someone at their hotel illegally used my information to book a room and they have no care to look into it. Either the staff records your information and uses it or they don't correctly dispose your reservation information. I contacted them and the answer I got was they don't show the charge so its not their problem. My credit card had asked me if I wanted to involve the police on this fraud case and I said no in the beginning because I figured we could work on it like adults, but after a recent phone conversation I will be contacting the local police dept because not only do i want my money back but i want to make sure this doesn't happen to others.