I live in Edmonton and I was told by some friends that they had heard excellent comments about this restaurant. They were unable to get reservations because the restaurant was fully booked at the time. My daughter lives in Calgary and it's her 40th birthday on May 13. I and other family members are traveling from Edmonton to celebrate with her. As such, back in the middle of March, I made a reservation for eight people for May 13th. A couple of friends in Calgary are also joining us so I called today to confirm the time of the reservation. I was informed that they have no record of my reservation and furthermore, there is a private function there on Friday. The woman I spoke to insisted that it's their policy to never take ala carte reservations that far in advance. She also inquired whether I knew the identity of the person who took my reservation. Well, of course not! Does anyone bother to note the name of the person when they make a reservation? I had made a point at the time I made the reservation to inform them that I would be bringing a cake and they said they would be charging extra and I said no problem. She said their "system" has absolutely no record of me at all. I'm not dreaming this up! I think they booked the private function after I had made the reservation and thought nothing of "bumping" my insignificant group of eight. How unprofessional and insulting.