There is absolutely NO customer service at this store. You would think at these prices they could make some effort. I went in to see the handbags and was never greeted or acknowledged. Two male sales associates standing around. One continuously walking over to the mirror to stare at himself (barf). There were barely any people in the store so it was not like they were too busy. As far as the bags the prices are way too high. You can get better deals at Macy's or Dillard's when they have their sales. Also, these bags appear to be made for Factory only. They are different styles than you see in full priced MK stores or department stores. Do not waste your time, energy or gas driving up to this store.