rev:text
| - Went to this guy because I have an uncle who uses him regularly, he also says he does an awesome job and knows his stuff. My experience with his shop was ok, The guy doesn't care one bit about customer service and your feelings. I called him on a Wednesday afternoon and asked what his business hours were and he told me 9-6pm on weekdays, I said ok great, I'll be there tomorrow after work. I show up at 1:10 with my bike and I overhear him tell another customer to tell me that they are closed. I let him know that I spoke to him yesterday and he told me otherwise. He told me "Sorry, but I just can't take anymore bikes in today". I accept that and I let him know I will be his first customer Saturday morning since he is open from 9-4pm. I asked him what he charges for a hub overhaul, brake and derailleur adjustment, chain cleaning and lubing, and he says a "tuneup" will cover all that and it's $42.00. Being that his price is now 75% cheaper than the cheapest place I had previously found I quickly accepted his "honery old man" attitude and brought my bike in for what it needed. My bike is not an expensive top of the line model, so it made more sense to me to bring it to him instead of the other places charging $120+. Once I arrived Saturday with my bike, he asked me to pick up my bike Wednesday after 12 noon. I said, Ok, no problem. I left somewhat satisfied and excited that my bike would soon be running up to par.
The shop's appearance is a little cluttered, as it is lined with bikes from front to back. He sells top of the line bicycles, low-rider bikes, and beach cruisers. Behind the glass counter is a little cluttered as he quite literally scoots himself over his inventory and has to reach for different items, I almost volunteered to help him clean up the place.
All in all, I picked up my bike on the Wednesday like he promised and it's as good as it's going to get. My gears are still kinda slapping and takes a little time to shift, but it's to the point where I can fine tune it myself. For $42 bucks it's hard to argue with the guy and I'll add that when I went to pick it up, the price DROPPED to $34.53 after taxes, again I didn't argue. I hope you can find this read helpful.
|