I can't believe I returned to this place so many times over the years, my stupidity! I have been treated so rudely so many times. Today was the final straw. I sat for about 15 min at the nail station the guy came over and started filing of my gel polish he then asked if I had acrylic which I had told them I needed a fill when I walked in. He then got up and walked away without saying anything. I could see him out back smoking and talking on the phone! I'm not sure why he felt the need to walk away with no explanation but I gave him about 5-10 min then couldn't take the lack of customer service anymore! I got up and walked out with two filed off nails! I drove down the street to another place to have them finished. It sucks because they are really good at Nail designs, but I will NEVER go here again!