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  • Just to give you a little history on our workshop AC unit that was eventually replaced by Elite... My parents bought this house in 2004, and the AC unit was sitting on the ground in the backyard with all kinds of weeds growing up through it. My dad fixed it all up, got it working again, and installed it himself on the workshop (he only hired a crane). Recently, we went down to the workshop only to find that the entire building was vibrating when the unit was running; you could hear the tools rattling on the walls and you could feel the vibrations in the walls. We were concerned about the structure of the building, so we turned it off and called Elite. JR came over the very next day and checked it out. He told us that the primary issue with the unit was the fan and fan motor, which was causing the severe vibration. He said he could fix it, but due to the age of the unit, it was possible that other components such as the compressor etc. could go out. Yes, those could be replaced too. However, the type of refrigerant used in units that old is being phased out and would no longer be available in a few years. He gave us the option of moving ahead with the repairs, or look into pricing of a new unit. We wanted all the options, so he went over everything with us. We decided to move forward with the purchase of a new unit, and it was a great price! We have had other AC units replaced on the main house (by other companies), and we paid a LOT MORE for those units than what we paid for this. We could have had all four of our units replaced by Elite for what we paid the other company for just two units. Pricing was excellent! Furthermore, JR is a very professional young man who takes his work seriously and is determined to make sure his clients are happy and well taken care of. He had the installation crew out to our house the very same day he came to check out the unit having problems. It took them just two hours to remove the old unit and have the new one completely installed and running great! The installation crew was also fantastic, very pleasant and down to earth people who genuinely care about others and the work they do. Overall, this was an amazing experience and I will definitely use them again in the future!
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