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| - We went for dinner one evening, a group of 5 women friends, intent on a long catch-up conversation over a bottle of wine and good eats. We were brought the bottle of wine at once, but nothing else until our mains arrived. Bread might have been lovely. When I ordered my fish, I was told I had a choice of fries, mashed potatoes, cole salw or green salad. Chose the slaw. But when my meal arrived, there was coleslaw alongside the fish, then another separate bowl with a larger portion of coleslaw. I asked why. Waitress told me the fish came with coleslaw. Really! So I asked why she didn't mention that. "It was on the menu," she snapped. Perhaps, but why then offer it as a choice of side? I asked if it were possible to get something else? "Yes, but you'll be charged extra." But I haven't even touched the bowl! "We'll have to throw it away now." I passed on the additional side and charge. Sometime later a man came over to the table, possibly the owner, to ask how everything was. I told him about the double order of coleslaw and he nodded his head-- yup, he seemed to imply-- if you're not going to read the menu, what can you expect?
Is there any need for such unfriendliness to a new customer? All for a side of mashed potatoes that may have cost them pennies? We don't live far, and might have made Fanny's a regular place to come for an evening bite or brunch. But there are far too many nice pubs and diners and brunch places in this city to frequent the ones that are rude to their clientele. Sorry Fanny, you blew it.
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