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  • I came here for the first time to check out a freestyle battle. First of all the place is so small it took forever to locate it. We passed it several times before realizing it was right next to AM/PM. We got inside, seated ourselves, and waited for someone to ask us if we wanted to place an order. Several members of the staff walked past us, looked and kept on going. RUDE! After waiting for roughly fifteen minutes my friend went up to the counter to place our order. Finally, our Hookah arrives minus the coals. We had to wait another five mins for a separate person to bring coals around. Ten minutes later our drinks arrive and that is just about the time the DJ announced that everyone in the lounge had to leave their purchases at their tables to go line up outside to be searched and ID'd. Pause, not once did they ask us for our ID's when we walked in nor when we bought a hookah and drinks. So we leave our hookah and drinks on the table, go outside and line up. It took us ten minutes to reach the front door only to be told there was now a $10 cover to re-enter. "WTF? Are you serious?" Not my words exactly but close. We explained that we had just purchased drinks and a hookah not long before they made us leave it at the table to come outside. The lady at the door let us in without paying however, the manger or whoever felt the need to come at let us know he did us a favor by not charging us to come back in but that in the future we would have to pay/ GTFOH. I have never seen or heard of such a situation. The performances were OK. The music was decent. The best thing I can say is their prices are fairly reasonable. Aside from that their customer service needs some work and they need to clearly state when there is and isn't a charge to frequent their establishment.
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