| rev:text
| - I can remember it like it was yesterday.
The day was Family Day. I was at Northland Mall McDonalds. I had stopped in for some greasy eats before heading in to work. Yes, I needed to work on a holiday, which is why I needed the moral support of food so bad for me it defies description.
I was leaving McDonalds with a stomach full of shame and a smile on my face. The sun was bright, the birds were singing and all was well with the world. As I approached a right hand turn (at regular parking lot speeds, I might add), it happened:
A van with a hitch backed RIGHT out of their stall and right into the side of my beautiful 2006 Acura TL. It was a surreal moment. Had someone seriously just backed right into the side of my car?
Sadly, yes. And sadly, right in between the two doors. And sadder still, their hitch had scraped along both. This was definitely going to need a repair and a paint job.
My McDonalds churned in my stomach. Ironically I had not purchased a drink to "Save money", but this stood to be the most expensive McDonalds trip I'd ever made in my entire life.
I briefly debated the existential impossibilities of accidents. What if I had taken just a few more bites of my burger? What if I had stopped to use the washroom? What if I had parked somewhere else?! None of this ever would have happened. I don't know if I believe in fate, but the statistical impossibilities of it all were mind numbing. Every second, I could be one small action away from death, disaster, fame, fortune.... oh, what a head trip! But let's get back to the story.
After clearing things up with my insurance company, we took the car to Concours so they could fix up my wounded babe-magnet.
And fix it up they DID!
First let me comment on the professionalism of the staff - everyone here was courteous and nice. When I called to check in on my car the receptionist let me know it was in the production line, but unfortunately could not give me an exact time it would be done. I understand how it goes. She promised she'd call as soon as it was ready.
I then got a call later in the evening from a gentleman letting me know the car was done and I could come get it. I told him I needed to come by the next day - no problem.
I picked up my car this morning. The repair job is immaculate. The car was squeaky clean. You couldn't tell the vehicle had ever suffered horrible superficial damage at the hands of a negligent driver who didn't check their rearview.
Now, it's possible that my review is so positive because I didn't wind up footing the bill (not at fault? Oh HELL yeah), but the kind gentleman walked me through the invoice and explained all of the different numbers and notations. I really appreciated knowing exactly what they did to my car and how long it took.
As a cherry on the cake, Concours left a plushy stuffed dog on my dashboard as a calling card. I'm not one for stuffed animals, but this will make a suitable gift to a beautiful woman who IS. Thanks for helping me with my game, Concours. You're the best.
In a nutshell, I wouldn't hesitate to recommend this place. At all.
In fact if I was rich I might damage my cars deliberately just to have them repaired here again - though that seems a bit much.
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