The steaks are on point at this location. However the personnel who run the front is completely clueless.
I call at 605. Speak to Eric. He takes my reservation.... 2 for a TABLE BOOTH at 630. He lets me know there may be a wait. No problem. It's a Friday night I fully understand. We arrive 620, check in, told they'll text us when table is ready. They call us about 15 minutes later. We walk over and it's a booth. Seriously?
My husband likes booth side and I have to sit in a chair. Not a slide in seat. I tell them that I had called and spoke to Eric and explained what we needed. The young lady with red longer hair and glasses with a tattoo on her neck or behind her ear says that it isn't showing up that he wrote table booth. So I call back and get Eric. He walks up and speaks to them and then walks off. I approached the THREE ladies at the desk who tells me another 20-30 minutes. I don't mind the wait. But I expect the staff to know what's going on. I call the gm "chris" after we left and explain what happened. Maybe it's a break down in technology he said.., it's frustrating cause I drive past the outback closest to my home because they are great cooks here. Sadly I may venture to a diff steak joint.