I've loved this chain since San Diego.
I love their selection of product, I love they send you coupons when you sign up for the email and I love this location. I stop in here all the time as it shares a great space with a many other stores and restaurants.
But, what made me really happy the other day (missed another event thanks to this disaster day) - but my day started with a 10:30 appt for hair color at this other place - will review later - the hair dresser was late and not ready for me, so I wasn't even going to put up with it and left.
So I had a ton of errands to run before my evening plans - stopped into Ulta to exchange my nail polish - wrong shade of gray for NYE brunch outfit -- which was handled with ease and no fuss.
I saw some lovely ladies doing hair in the back and remembered I had a special in my email for the hair salon. So I inquired and made a same day appt! Well it was Sunday after all...
First it was set for 1:30, but they called to let me know it would to be pushed back to 2:30 - no problem, they called! And allowed me to spend more time at South Park mall.
Nicole was very professional and pleasant. I'm very happy with the results. And not to mention meeting this hair stylist - very cool gal from Long Island.
So thank you Ulta for making this gal happy.