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About: http://data.yelp.com/Review/id/l1hVCH6om1J2BA9vae44TQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-08-03 00:00:00 (xsd:dateTime)
itemReviewed	The Phoenix Ale Brewery Central Kitchen
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	5 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	The food was really good. Everything fresh and delicious. Unusual items that you don't find a million other places. The beer was nice too (though I will be honest that I liked the guest beers better than the house). But I want this one to be about service. Service sucks these days. You're a commodity to be rushed in and out. Tonight's manager Jarod was a stand out from this expressionless crowd of hustlers. To be clear, our waitress Coly was great too. Friendly. Quick. Attentive. Appropriately solicitous with her opinions on food and drink selections. But Jarod bought it home. He came and asked if I needed a refill on my empty beer 15 seconds after we had ordered a new round. But after we said we were fine, he thrust out his hand and eagerly wanted to meet us. This wasn't a drive by. He was actually concerned about his customers. And then, barely 5 minutes after we ordered our entrees, he sheepishly came back to the table and I was ready for what is expected. "I'm sorry, we are out of what you ordered." Happens to me all the time. Nope. "You ordered the pizza right?" "Yes." "Well it was made wrong and I'm so sorry. We are making a new one right now. On us. And can I get you an appetizer, on me too?" No excuses. Honest, up front customer service. And with as quickly as the remake came out, I would've never known anyway. I had to in good faith decline his offers. It was really no wait anyway and I was charmed by his service. But he apologized again later about the wait (when there really wasn't any). Kudos to the bosses for hiring people like Coly and Jarod. You want service from people who think your good time matters? Come here.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Gabriel

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