It's been 7 months since I posted this review & it still has NOT been resolved. Walker Furniture's customer service is so bad. They've been giving us the run around for that long! It's so ridiculous. I'll never buy anything from here because it took them this long to warranty our couch covers! We received a service expiration notice that they've been trying to contact us but we haven't responded which is a lie because I've constantly been checking up with them! I'm done with them. I just want me couch covers & never have to deal with them again!