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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • A lot of people on this site have complained about the customer service and they are right. Down-right rude! I dropped off some stuff for cleaning and requested it be delivered home (They advertise free pick-up and delivery). I gave my credit card to pay and the lady behind the counter immediately ran my card and went to the back of the store to inform someone that i want the item dropped off home. The other lady comes out and very rudely says that it will take time and she does not know when she will deliver. She said she will only deliver the next time she is around my neighborhood. I said that was fine. Once she realized i was ok with that, she backed out saying that she cant deliver just one item even though i paid over $20 to get it cleaned. She went on about how she was the cheapest and she will not deliver just one item. I did not want to argue and told her i would go some place else. She then tells me that the transaction has been processed and she cant issue a refund. I just let it go and said she should go ahead and clean it and I will come pick it up. These people lack basic customer service. All she had to do was tell me that i did not have the minimum spend to get free delivery and I would have been fine. The rude behavior and drama was uncalled for. Not going back there again.
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