I really like the ambiance and they have a great menu but there are some issues that need work. My husband and I stopped in for breakfast recently and were not greeted by the host promptly although the restaurant was not busy. I ordered the real maple syrup for my French toast and although the kitchen was out of it, the server didn't let me know and just assumed I wouldn't mind if she substituted the imitation variety. Not a huge deal but she should have checked. My husband's entree didn't come with toast so he ordered a side of it -- I think $1.50 is a little steep for a single slice of bread in a casual restaurant even if it's pretty good bread. It takes quite a while for the food to come out of the kitchen -- I think weekday breakfast and lunch service needs to be fairly brisk because people who work may not have a long time to linger over a meal. Both of our meals were very good but I think you can get a very serviceable breakfast in Madison for less than the $13 for each of our entrees. I don't mind shelling out the cash for an exceptional meal or if I have no other option, such as at a hotel, but if I have a choice I will exercise it. I'd rather mention these concerns directly to a host or manager but no one asked how our experience was aside from the waitress asking about the taste of the food.